XPerience
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Looking to offer a positive customer experience? Benefit from our XPerience. |
There are many CRM applications in the market, but have you noticed that no out-of-the-box solution will meet all of your needs? Maybe you’re considering a custom-built application or customizing a third-party product? That’s OK if you have 6-8 months, sometimes longer, and millions to spend.
Manatix offers another option, a tailored approach to your CRM. XPerience. This enterprise-level web-based application gives you all the functionality you would expect – plus all the functionality you come to expect with products from Manatix Technologies.
How? First, we talk to you and gather your business requirements. When we know what you want and need, and not just what we have, we can begin preparing a customized instance of XPerience for you. If you require additional modules, we will develop them to suit your needs. Implementation is rapid, as our product was built with flexibility and expandability in mind.
With the help of the XPerience, sales and marketing professionals will be able to:
- Target the right leads and manage them effectively.
- Understand the strengths and weaknesses of salespeople.
- Monitor and augment key performance indicators.
- Track campaign and product success.
- Establish well-recorded relationships with customers.
Standard modules include:
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- A friendly, easy-to-use dashboard, including sales graphs, KPI metrics, and a task list
- Quick navigation to and advanced searches for leads and customers
- Ability to prioritize leads, add reminders, and record customer interaction
- Access to comprehensive customer history
- Advanced and flexible lead allocation
- Automatic proposal and invoice generation
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- Literature content management
- Release management
- Price list maintenance
- Customer interest tracking
- Basic inventory management
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- Creation of well-structured campaigns
- Monitoring of campaign response rates and effectiveness
- Campaign costing and planning
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